Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to delivering your orders quickly, safely, and efficiently.
Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Once your order has been shipped, you will receive a confirmation email or message with tracking information, if available.
Shipping Time
Estimated delivery times may vary depending on your location and shipping provider:
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Local Shipping: 3–7 business days
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International Shipping: 7–21 business days
Please note that delivery times are estimates and may be affected by customs processing, weather conditions, or courier delays.
Shipping Charges
Shipping fees are calculated at checkout based on your location and selected shipping method.
Occasionally, we may offer free shipping promotions on selected products or orders.
Incorrect Address
Please ensure that your shipping information is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by customers.
Delayed or Lost Packages
If your order is delayed or lost during transit, please contact us and we will do our best to assist you in resolving the issue with the shipping carrier.
Customs & Duties
For international orders, customers may be responsible for customs fees, import duties, or taxes imposed by their country. These charges are not included in the product or shipping price.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging.
Contact Information
If you have any questions regarding our Shipping Policy, please contact us:
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Email: jeromeamakye1515@gmail.com
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WhatsApp: +234209545323
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Phone: +233 20 954 5323
